It’s true that many consumer electronics companies are global brands with an international reach. This means that customers come from various backgrounds, cultures and speak different languages. Sometimes language barriers present themselves not only when trying to understand product functionality, but in the indirect translation from one language to another. Yet what happens when customers…
Before customers make a purchase Intelligent Virtual Assistants provide support to reduce returns. Have you ever purchased an electronics product and realized additional accessories were needed to make it work? Or did you ever get frustrated with setting up a product and decide you would rather return it than attempt to search for a how-to…
Virtual Assistants can capture important insights about your prospective customers’ most asked questions, what they are interested in, and where they drop off in the process. Maybe simply understanding your audience and responding in natural language could turn a browser into a buyer. For example, the average person might say, “I’m a student living in…
Imagine you’re a parent in a store, on the lookout for a new and exciting learning experience for your child. You want something that will be fun and engaging, while also building creative and academic skills. It can be difficult to tell from the many boxes lining the shelves what might spark your child’s imagination.…
This is how AI-based Virtual Assistants can enhance your partner and reseller relationships AI-based Virtual Assistants mean smarter self-service not only for your customers, but for your entire audience; this includes value-added resellers and partners. Virtual Assistants can be built once, often in a matter of minutes and then deployed across channels. Here are some…
Disconnect from the actual customer experience Shortage of staff and high turnover rate Inability to train existing staff on every product including technical specs, interoperability, set up and more Product documentation is written in technical terms resulting in decreased sales, increase in returns, and poor product/customer service reviews AI-based Virtual Assistants can be accessed in…
Digitalization of medical questionnaires is becoming a more common practice. It means patients no longer have to sit in the waiting room and fill out personal information about their medical history 15 minutes before their appointment. Although this has its obvious benefits, with Artificial Intelligence (AI) this process can be enhanced further. Utilizing a Virtual…
Fertility networks pride themselves on providing world-class physicians and staff, the best patient experiences and outcomes, with brand consistency across all clinics. Often times, it can be a challenge to provide consistent info with the right resources to keep content up to date. AI-based Virtual Assistants offer the unique ability to create once and deploy…
1) Pick a document or create your document and add the appropriate headings. Then save it. 2) Login in to SICURA QuickStart. 3. Select “Teach Albert” and upload your document. Close the “Success” pop up. 4. Click “Launch Albert” to ensure your knowledge was captured. 5. Copy the URL below “Launch Albert” and share it…
