This is why you should leverage Artificial Intelligence (AI) to respond to customer service emails: AI Assistants can respond to repetitive requests, allowing agents more time to resolve critical issues that require human intervention In many cases, escalated emails have a 24-72 hour turnaround time for a human response. AI improves Customer Satisfaction by responding…
NOHOLD’s AI Assistants integrate with Shopify’s eCommerce platform While chatting with an AI Assistant, guests should not have to end the conversation to fulfill a transaction. By connecting our AI Assistants with Shopify, guests are empowered to ask questions, troubleshoot problems, seamlessly add items to the shopping cart and fulfill their purchase from one conversational…
An Artificial Intelligence (AI) Assistant for a vitamin & nutritional supplement brand answers questions from visitors to their website, as well as via email. Recently, the AI Assistant was integrated with Recharge to allow customers to manage subscriptions through Conversational AI! Customers can view, cancel and restart subscriptions, as well as change the next refill date. Over…
Have you ever had to complete an online form or paper form? It is very likely that you had questions or needed clarification while filling in your responses. Before implementing an interactive Artificial Intelligence (AI) Assistant, a NOHOLD client in the government space required end users to complete the PDF version of paper forms without…
Recently, NOHOLD launched an Artificial Intelligence (AI) Assistant for a supplement brand. This brand’s methodology is to only create products backed by published scientific evidence and prioritize research that demonstrates products will address a specific need. The supplement company previously used a self-service tool on the web however, it was not capable of providing product specific…
A gentle introduction to Artificial Intelligence (AI) and how to deploy it safely and successfully. AI is set to cause the next mega societal shift. It will affect how we work, how we interact with each other and how we experience our daily lives. Understanding what it is and how it can be used for…
Self-Service Support that Improves the Customer Experience NOHOLD builds AI Assistants so Utility companies can provide innovative support solutions for their customers and employees. Our AI Assistants use Conversational AI to improve the customer experience by answering questions and completing tasks instantly. Our platform, SICURA®, is flexible and can be connected through APIs to any…
AI Powered Self-Service Solutions for Civilians and Employees. NOHOLD builds AI Assistants for government agencies that wish to leverage the power of Conversational AI to support citizens. The flexibility of our platform, SICURA®, means AI Assistants can be built for different departments and like a web, connect together. This creates an expert concierge for citizens…
Will Artificial Intelligence dominate conversations? Establishing a successful CX relies on collaboration between AI and humans. On July 13th at 10 AM PT, NOHOLD and iRevo Multimedia, Inc. shared expert advice for positioning Conversational AI as your concierge while offering seamless transitions to live chat, audio and video support when necessary. Discover new ways to improve First…
Review benefits and stats of AI Assistants for government.
