How do you capture and organize customer data? There are AI powered tools that help businesses collect customer data. EZintel is a tool that takes free-form input and clusters natural language phrases. In the end, businesses are left with a report highlighting most relevant issues and topics facing your customer base.
NOHOLD’s CEO, Diego Ventura, discusses his thoughts on where to begin with an AI project.
Through two decades of working with leading companies, we’ve noticed a consistent trend: visitors often skip over the product information and support pages, opting instead to head straight for the ‘Contact Us’ page. We have found that it is possible to leverage this behavior to capture the Voice of the Customer (VoC), identify cross-selling opportunities…
