An Artificial Intelligence (AI) Assistant for a vitamin & nutritional supplement brand answers questions from visitors to their website, as well as via email. Recently, the AI Assistant was integrated with Recharge to allow customers to manage subscriptions through Conversational AI! Customers can view, cancel and restart subscriptions, as well as change the next refill date. Over…
Recently, NOHOLD launched an Artificial Intelligence (AI) Assistant for a supplement brand. This brand’s methodology is to only create products backed by published scientific evidence and prioritize research that demonstrates products will address a specific need. The supplement company previously used a self-service tool on the web however, it was not capable of providing product specific…
Dr. Aimee Eyvazzadeh, a California fertility doctor uses Conversational AI to answer questions on her website, onboard new patients, and accept payments for appointments. By integrating the AI with her clinic’s Electronic Medical Record (EMR) platform, new patient records are automatically created without manual entry from clinic staff. The AI-based Virtual Assistant manages these tasks…
Digitalization of medical questionnaires is becoming a more common practice. It means patients no longer have to sit in the waiting room and fill out personal information about their medical history 15 minutes before their appointment. Although this has its obvious benefits, with Artificial Intelligence (AI) this process can be enhanced further. Utilizing a Virtual…
Fertility networks pride themselves on providing world-class physicians and staff, the best patient experiences and outcomes, with brand consistency across all clinics. Often times, it can be a challenge to provide consistent info with the right resources to keep content up to date. AI-based Virtual Assistants offer the unique ability to create once and deploy…
Converting 40% of casual web visitors into patients using conversational Artificial Intelligence. It is important to meet your patients on their preferred channel, while providing the information they need when they need it. This can pose a challenge to some clinics because it is more difficult to make a warm connection on the web vs.…
One clinic reported 240x faster patient onboarding after implementing a Virtual Health Assistant. Here is some additional data highlighting the benefits: In just one month, 385 visitors used the Onboarding Virtual Assistant (OVA) OVA answered questions for 230 of them 155 completed the Onboarding process (40% conversion rate) Exit Points identified for the last 3…
“The whole world is short staffed, be kind to those who show up.” Especially now, this is true. There are interruptions in supply chain, longer than usual hold times and delays in appointment scheduling. In recent discussions with clinics, we have heard that many are scheduling new patients up to 6-8 months out. With phone…
What are the native languages that your patients speak? Are you sure that the English-based educational information provided is sufficient for your audience? In talking with fertility clinics in North America, we have learned that some of the most common languages they encounter include: English, Spanish and French. Offering a Virtual Health Assistant that can…
Kenny Wong, Genetic Counselor with over a decade of industry experience in the fertility space gives his take on the benefits of Artificial Intelligence for clinics. “Virtual Assistants give clinics the ability to increase patient satisfaction, enabling them to onboard more patients faster and address their questions in a consistent and scalable manner 24/7.” A,…
