Harnessing the power of Generative AI has some draw backs: hallucinations, misinformation, bias, etc. These drawbacks make it extremely difficult for a business to stay compliant when using the technology. That is why we advocate for a combination of Deterministic and Generative AI.
It doesn’t matter if it’s rain or shine you can count on an AI Assistant to show up and improve customer experiences. NOHOLD’s Sarah Ramoz, VP of Strategic Partnerships, tells a real story about a client and their experience with an AI Assistant coming to the rescue.
Artificial Intelligence is an ever evolving space with no signs of slowing down.Can your internal team build an AI Assistant from scratch? Do they have the bandwidth to maintain and update the AI in this fast changing market? Maybe, maybe not. Choosing an AI Assistant vendor allows your business to leverage AI experts like they…
NOHOLD believes that the two are better together. Deterministic and Generative AI is a winning combination for businesses. Diego, CEO of NOHOLD, highlights one of the many reasons in this video.
NOHOLD’s CEO, Diego Ventura, gives some advice about security and compliance in the Artificial Intelligence (AI) space. Security and compliance are top priorities for NOHOLD and they should be priorities for any business embarking on an AI journey. See more about what NOHOLD is doing for compliance and security.
IT teams often jump at the chance to do exciting projects, but these projects often end up as prototypes rather than fully finished products. They often lack training and support. While they’re eager to deliver the initial version, they can struggle to keep up with the fast-changing space. Their attention is divided among different priorities,…
NOHOLD’s Toni Callahan quickly uploads a document to the Generative AI part of the platform to create a simple AI Assistant. Generative AI is part of our platform, and this is its power.
Customer Experience (CX) strategies are enhanced when coupled with an AI Assistant. By preempting live chat with an AI Assistant your customers are able to discover answers before connecting to a live agent. This is a CX strategy that has helped fortune 500 companies reduce cost and increase first contact resolution.
How do you capture and organize customer data? There are AI powered tools that help businesses collect customer data. EZintel is a tool that takes free-form input and clusters natural language phrases. In the end, businesses are left with a report highlighting most relevant issues and topics facing your customer base.
NOHOLD’s CEO, Diego Ventura, discusses his thoughts on where to begin with an AI project.
