screen capture of video presentation

Customer Highlight: BCD Video

BCD reduced new inside sales rep research time by 85% and increased first contact response by 45%. Eugene Kozlovitser shares some details in this 1-minute clip from our master class with Selling Power. On average, there is a significant time commitment when training new reps:– 3 months to interact with buyers– 9 months to perform…

government customer experience award 2023

Industry Insider: Vendor’s AI-Based Solution for DMV ‘a Living Organism’

With its roots dating back to before the pandemic, NOHOLD’s virtual assistant gets high marks from the California Department of Motor Vehicles for its ease of use, its flexibility and its potential. Government Technology’s Industry Insider published an article detailing CA DMV and NOHOLD collaboration on AI Assistant that won a Government Experience Award. Click…

people hacking on computers in a dark room

Artificial Intelligence Systems and Social Engineering Attacks

Recently, I had a conversation with the leader of a large Government Agency. It was about Artificial Intelligence (AI) and how to prevent Social Engineering attacks. It is refreshing to see how much care these leaders put into making sure that public information is safe and not misused. Oxford Languages defines Social Engineering in the…

tiny different color robots holding hands

Another Reason to Use Deterministic AI and Generative AI

Harnessing the power of Generative AI has some draw backs: hallucinations, misinformation, bias, etc. These drawbacks make it extremely difficult for a business to stay compliant when using the technology. That is why we advocate for a combination of Deterministic and Generative AI.

robot lifeguard at the beach

AI Assistants Have Your Back During Critical Times

It doesn’t matter if it’s rain or shine you can count on an AI Assistant to show up and improve customer experiences. NOHOLD’s Sarah Ramoz, VP of Strategic Partnerships, tells a real story about a client and their experience with an AI Assistant coming to the rescue.

person shopping for robots in store

Building an AI Assistant Internally or Through a Vendor

Artificial Intelligence is an ever evolving space with no signs of slowing down.Can your internal team build an AI Assistant from scratch? Do they have the bandwidth to maintain and update the AI in this fast changing market? Maybe, maybe not. Choosing an AI Assistant vendor allows your business to leverage AI experts like they…

two robots holding hands running along the beach at sunset

Deterministic AI or Generative AI or Both?

NOHOLD believes that the two are better together. Deterministic and Generative AI is a winning combination for businesses. Diego, CEO of NOHOLD, highlights one of the many reasons in this video.

coworkers with their robot colleague

Tips for Staying Secure and Compliant with AI

NOHOLD’s CEO, Diego Ventura, gives some advice about security and compliance in the Artificial Intelligence (AI) space. Security and compliance are top priorities for NOHOLD and they should be priorities for any business embarking on an AI journey. See more about what NOHOLD is doing for compliance and security.

internal vs nohold built ai assistant table

Benefits of Vendor Built AI Assistants

IT teams often jump at the chance to do exciting projects, but these projects often end up as prototypes rather than fully finished products. They often lack training and support. While they’re eager to deliver the initial version, they can struggle to keep up with the fast-changing space. Their attention is divided among different priorities,…