“The surge in telehealth usage in the U.S. during the COVID-19 pandemic reached almost 50% of all specialist visits recently and impacted the entire country (1).” In response to the new need for automation we have created a HIPAA compliant Virtual Health Assistant (VHA). A VHA can answer patient questions and complete tasks automatically 24/7.…
Milpitas, CA, August 30, 2021: noHold, Inc., the acknowledged leader in AI-based Virtual Assistant applications achieves SOC 2 compliance. SOC 2 is an auditing procedure that ensures service providers securely manage data to protect the interests of organizations and the privacy of its clients. For security-conscious businesses, SOC 2 compliance is a minimal requirement when considering…
A message for all Entrepreneurs from Jodi Durst CEO and co-founder of ePaymints. Embracing business challenges can be an opportunity to set your company culture and drive progress.
Virtual Call Center Agent app delivers efficiency, drives sales and improves customer satisfaction for financial institutions Milpitas, CA, June 30, 2021: noHold, a fintech that utilizes artificial intelligence technology to improve business services and processes, today announced that its Virtual Call Center Agent application is available for purchase through Finastra’s FusionStore. The digital banking application…
Brazil – Italy: Not a soccer match this time. Instead, Marcelo Theodoro, Chief Digital Officer at Sterling National Bank highlights the importance of removing bias from AI.
Eran Vitkon, of Finastra, shares the importance of Open Banking using Uber as an example.
When it comes to AI, “Empathy” is the most important directive for Ajay Sharma of UC Health.
Check out this mini interview about customer experience and success.
1) AI Searches All Repositories AI-powered search indexes any repository of information. AI opens the current narrow scope of search, so end users are presented with the most relevant information not matter where it rests. 2) Ingests Documents With the power of AI, business can speed up digital transformation by simply ingesting documents. Any ingested…
There is no question that online communities are steadily growing year after year. According to Global Web Index, in the last 3 years online community users have grown at least 4% (1). Although growth is consistent, that does not mean people are hanging around. About 27% of posts go unanswered leaving a large group of…
