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Enhancing the Patient Experience

Health Organizations are innovating patient experiences with AI-based Virtual Health Assistants. Virtual Health Assistants can help patients with appointments, refilling prescriptions, post-op care, bill pay and much more. Below is just one example of how Virtual Health Assistants are improving the Healthcare space one patient at a time.

virtual health assistant interface

Virtual Health Assistant

“The surge in telehealth usage in the U.S. during the COVID-19 pandemic reached almost 50% of all specialist visits recently and impacted the entire country (1).” In response to the new need for automation we have created a HIPAA compliant Virtual Health Assistant (VHA). A VHA can answer patient questions and complete tasks automatically 24/7.…

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noHold launches Virtual Call Center Agent app on Finastra’s FusionFabric.cloud

Virtual Call Center Agent app delivers efficiency, drives sales and improves customer satisfaction for financial institutions Milpitas, CA, June 30, 2021: noHold, a fintech that utilizes artificial intelligence technology to improve business services and processes, today announced that its Virtual Call Center Agent application is available for purchase through Finastra’s FusionStore. The digital banking application…

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3 Ways You are Driving People Away from Your Online Community

There is no question that online communities are steadily growing year after year. According to Global Web Index, in the last 3 years online community users have grown at least 4% (1). Although growth is consistent, that does not mean people are hanging around. About 27% of posts go unanswered leaving a large group of…

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How a Virtual Assistant for Higher Education makes an Impact on Students

This Virtual Assistant enhances an online learning management system for thousands of students. The platform is meant to teach skills in Networking, Programming, Cybersecurity and IoT. In the United States, over 7,500 institutions, 3,200 instructors and 135,000 students utilize the platform to date. The Virtual Assistant is solving issues for about 50% of students trying to…

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Why Virtual Assistants are Critical for Social Engagement

Throughout 2020, we have realized the importance of digital interactions especially when it comes to Social Media. Whether staying in touch with loved ones, or reaching out to a company to check on an order, 3.96 billion people use social media today, accounting for roughly 51% of the global population (digitalmarketing.org). With the average internet…