Blog posts associated with Artificially Intelligent Virtual Assistants
A gentle introduction to Artificial Intelligence (AI) and how to deploy it safely and successfully. AI is set to cause the next mega societal shift. It will affect how we work, how we interact with each other and how we experience our daily lives. Understanding what it is and how it can be used for…
Self-Service Support that Improves the Customer Experience NOHOLD builds AI Assistants so Utility companies can provide innovative support solutions for their customers and employees. Our AI Assistants use Conversational AI to improve the customer experience by answering questions and completing tasks instantly. Our platform, SICURA®, is flexible and can be connected through APIs to any…
NOHOLD’s Advisor, Ralph Menzano, wrote an article to discuss strategies implemented that led to airports successfully navigating the pandemic. This is all in an effort to provide public sector entities with actionable ideas to improve and grow. In this article he answers the following: “How were airport economic models able to flex during the pandemic?…
AI Powered Self-Service Solutions for Civilians and Employees. NOHOLD builds AI Assistants for government agencies that wish to leverage the power of Conversational AI to support citizens. The flexibility of our platform, SICURA®, means AI Assistants can be built for different departments and like a web, connect together. This creates an expert concierge for citizens…
Will Artificial Intelligence dominate conversations? Establishing a successful CX relies on collaboration between AI and humans. On July 13th at 10 AM PT, NOHOLD and iRevo Multimedia, Inc. shared expert advice for positioning Conversational AI as your concierge while offering seamless transitions to live chat, audio and video support when necessary. Discover new ways to improve First…
Review benefits and stats of AI Assistants for government.
noHold has been deploying Conversational Artificial Intelligence (AI) for trusted brands for the past 20+ years. Our experience spans across industries (security software, government, consumer electronics, telecommunications, education, etc.) and languages (15 live languages and counting). noHold has four patents on various AI technologies and a wealth of best practices when it comes to helping…
Dr. Aimee Eyvazzadeh, a California fertility doctor uses Conversational AI to answer questions on her website, onboard new patients, and accept payments for appointments. By integrating the AI with her clinic’s Electronic Medical Record (EMR) platform, new patient records are automatically created without manual entry from clinic staff. The AI-based Virtual Assistant manages these tasks…
According to Black Friday stats, here’s the verdict… New York Post reports shoppers returned to stores on Black Friday with a strong increase in brick-and-mortar traffic along with record online shopping. In-store shopping increased by 2.9% while visits to stores on Thanksgiving jumped 19.7% from last year. The up-tick in physical store visits on Black…
In one week after deploying an Intelligent Virtual Assistant, powered by Conversational AI, our customer was able to handle 46.48% of its calls automatically. The Challenge Prior to noHold engagement, our customer’s call center was receiving more than 2.3M calls per month. The customer was using an intelligent IVR and through it, was able to…
