Information on AI in the Municipalities Space
With its roots dating back to before the pandemic, NOHOLD’s virtual assistant gets high marks from the California Department of Motor Vehicles for its ease of use, its flexibility and its potential. Government Technology’s Industry Insider published an article detailing CA DMV and NOHOLD collaboration on AI Assistant that won a Government Experience Award. Click…
Have you ever had to complete an online form or paper form? It is very likely that you had questions or needed clarification while filling in your responses. Before implementing an interactive Artificial Intelligence (AI) Assistant, a NOHOLD client in the government space required end users to complete the PDF version of paper forms without…
American Association of Port Authorities (AAPA) welcomes new Industry Solution Provider member: NOHOLD! This category of membership includes private companies that provide products, services or technologies to the seaport industry. NOHOLD recently attended the AAPA Annual Convention & Expo in October and looks forward to bringing 20+ years of experience in Artificial Intelligence to ports to…
NOHOLD’s Artificial Intelligence (AI) Assistant simplifies government processes and procedures The AI space has made extraordinary leaps over the last few years. As a company that has been in the AI space for over 24 years, NOHOLD is proud to continue to produce award-winning technology. In 2023, the California Department of Motor Vehicles (DMV) was…
AI Assistants can take on many different roles within Government. Review the infographic below to see the types of AI use cases for State Agencies or download it here.
A gentle introduction to Artificial Intelligence (AI) and how to deploy it safely and successfully. AI is set to cause the next mega societal shift. It will affect how we work, how we interact with each other and how we experience our daily lives. Understanding what it is and how it can be used for…
Self-Service Support that Improves the Customer Experience NOHOLD builds AI Assistants so Utility companies can provide innovative support solutions for their customers and employees. Our AI Assistants use Conversational AI to improve the customer experience by answering questions and completing tasks instantly. Our platform, SICURA®, is flexible and can be connected through APIs to any…
AI Powered Self-Service Solutions for Civilians and Employees. NOHOLD builds AI Assistants for government agencies that wish to leverage the power of Conversational AI to support citizens. The flexibility of our platform, SICURA®, means AI Assistants can be built for different departments and like a web, connect together. This creates an expert concierge for citizens…
Review benefits and stats of AI Assistants for government.
In one week after deploying an Intelligent Virtual Assistant, powered by Conversational AI, our customer was able to handle 46.48% of its calls automatically. The Challenge Prior to noHold engagement, our customer’s call center was receiving more than 2.3M calls per month. The customer was using an intelligent IVR and through it, was able to…
