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Tips for Staying Secure and Compliant with AI

NOHOLD’s CEO, Diego Ventura, gives some advice about security and compliance in the Artificial Intelligence (AI) space. Security and compliance are top priorities for NOHOLD and they should be priorities for any business embarking on an AI journey. See more about what NOHOLD is doing for compliance and security.

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Preempting Live Chat with an AI Assistant

Customer Experience (CX) strategies are enhanced when coupled with an AI Assistant. By preempting live chat with an AI Assistant your customers are able to discover answers before connecting to a live agent. This is a CX strategy that has helped fortune 500 companies reduce cost and increase first contact resolution.

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What if you don’t have actionable customer data?

How do you capture and organize customer data? There are AI powered tools that help businesses collect customer data. EZintel is a tool that takes free-form input and clusters natural language phrases. In the end, businesses are left with a report highlighting most relevant issues and topics facing your customer base.