Blog posts about Artificial Intelligence technology and theory.
Chat GPT, the generative AI platform, is wildly popular for its extraordinary ability to understand and produce accurate text to prompts from an end user. With its release, companies are leveraging ChatGPT to create conversational AI bots for business. You may have seen powered by GPT, ChatGPT integration or GPT AI surge through the marketplace…
In one week after deploying an Intelligent Virtual Assistant, powered by Conversational AI, our customer was able to handle 46.48% of its calls automatically. The Challenge Prior to noHold engagement, our customer’s call center was receiving more than 2.3M calls per month. The customer was using an intelligent IVR and through it, was able to…
Artificial Intelligence (AI) was once science fiction. It is now a reality. AI is becoming a part of everyday life. Maybe not in the humanoid fashion typically depicted in films, but through our devices and experiences. The customer experience is no exception. Retailers are adopting different implementations of AI to improve the in store shopping…
Digitalization of medical questionnaires is becoming a more common practice. It means patients no longer have to sit in the waiting room and fill out personal information about their medical history 15 minutes before their appointment. Although this has its obvious benefits, with Artificial Intelligence (AI) this process can be enhanced further. Utilizing a Virtual…
CXO magazine’s Tanvir Khan, EVP Service Delivery NTT DATA Services, had a conversation with noHold’s CEO Diego Ventura. They discussed Conversational AI along with two other CEOs in Virtual Assistant space. During the video Tanvir asks three questions:1. What is conversational AI?2. How do you leverage Conversational AI?3. Where will Conversational AI most impact our…
When it comes to AI, “Empathy” is the most important directive for Ajay Sharma of UC Health.
Check out this mini interview about customer experience and success.
1) AI Searches All Repositories AI-powered search indexes any repository of information. AI opens the current narrow scope of search, so end users are presented with the most relevant information not matter where it rests. 2) Ingests Documents With the power of AI, business can speed up digital transformation by simply ingesting documents. Any ingested…
