Blog posts about Artificial Intelligence technology and theory.
Review how our Data Protection Officer uses AI for maintaining compliance standards. The AI Assistant helps me identify which ISO 27001 requirements NOHOLD is already meeting. For example, by uploading our information security policies and the ISO 27001 spec, I am able to ask, “Are we covering 8.24, use of cryptography?” And the AI Assistant…
While the use of Artificial Intelligence (AI) is increasing exponentially, not all companies have a formal policy in place. An AI policy helps companies harness the power of AI while mitigating risks, ensuring ethical practices, and maintaining regulatory compliance. Keep in mind, you don’t need an AI policy in place to get started with an…
NOHOLD’s CEO, Diego Ventura, gives some advice about security and compliance in the Artificial Intelligence (AI) space. Security and compliance are top priorities for NOHOLD and they should be priorities for any business embarking on an AI journey. See more about what NOHOLD is doing for compliance and security.
Director, Global HR PMO & People Analytics at Herbalife You have experience with both consumer support as well as internal customer experiences (Human Resources/People Technology). What are some of the ways you see AI helping in both of these areas? We are now seeing how AI impacts our daily lives as consumers and as members…
Through two decades of working with leading companies, we’ve noticed a consistent trend: visitors often skip over the product information and support pages, opting instead to head straight for the ‘Contact Us’ page. We have found that it is possible to leverage this behavior to capture the Voice of the Customer (VoC), identify cross-selling opportunities…
In the fast-paced world of athletic footwear, staying ahead of the competition means keeping up with the latest trends and leveraging the most advanced technologies. According to leaders in the industry, low conversion rate, market share erosion and low intent to buy are just some of the challenges they face. There is also a shift…
Generative AI is at the forefront of discussion, with focus areas spanning its advantages, potential hazards, ethical usage, and groundbreaking future uses. Our goal is to help you on your AI journey, reduce risk and achieve quantifiable ROI. NOHOLD combines Deterministic and Generative AI to render the best results for businesses to support customers and…
Lead Product Manager at Nike Q: What potential do you believe Generative AI has in transforming the online shopping experience? Online retailers are always on the lookout to make shopping our sites and apps easier. AI has a great potential to ease a lot of the overhead that consumers face, especially those who are less…
This is why you should leverage Artificial Intelligence (AI) to respond to customer service emails: AI Assistants can respond to repetitive requests, allowing agents more time to resolve critical issues that require human intervention In many cases, escalated emails have a 24-72 hour turnaround time for a human response. AI improves Customer Satisfaction by responding…
noHold has been deploying Conversational Artificial Intelligence (AI) for trusted brands for the past 20+ years. Our experience spans across industries (security software, government, consumer electronics, telecommunications, education, etc.) and languages (15 live languages and counting). noHold has four patents on various AI technologies and a wealth of best practices when it comes to helping…
