Scan to Chat: In-Store Shopping Innovation

We all shop in-store differently for technical products. Some of us go into the store prepared, knowing exactly what to buy. The rest of us are intently reading packaging trying to find the right product. The language on the package can leave you with more questions and staff may not be educated on your specific…

Virtual Health Assistants can Qualify Patients for Tests & Treatments

Virtual Health Assistants (VHA) are qualifying patients for medical tests and treatments. Our VHAs help clinics determine whether a patient is qualified for a specific test or treatment with no human intervention. In particular, one VHA asks the patient a series of questions to determine which fertility test would best suit them and/or their partner.…

Innovating Medical Questionnaires to Improve the Patient Experience

Digitalization of medical questionnaires is becoming a more common practice. It means patients no longer have to sit in the waiting room and fill out personal information about their medical history 15 minutes before their appointment. Although this has its obvious benefits, with Artificial Intelligence (AI) this process can be enhanced further. Utilizing a Virtual…

5 Steps to Create a Virtual Assistant

1) Pick a document  or create your document and add the appropriate headings. Then save it. 2) Login in to SICURA QuickStart. 3. Select “Teach Albert” and upload your document. Close the “Success” pop up. 4. Click “Launch Albert” to ensure your knowledge was captured. 5. Copy the URL below “Launch Albert” and share it…

Doctor talking with patient at desk in medical office

Enhancing the Patient Experience

Health Organizations are innovating patient experiences with AI-based Virtual Health Assistants. Virtual Health Assistants can help patients with appointments, refilling prescriptions, post-op care, bill pay and much more. Below is just one example of how Virtual Health Assistants are improving the Healthcare space one patient at a time.

virtual health assistant interface

Virtual Health Assistant

“The surge in telehealth usage in the U.S. during the COVID-19 pandemic reached almost 50% of all specialist visits recently and impacted the entire country (1).” In response to the new need for automation we have created a HIPAA compliant Virtual Health Assistant (VHA). A VHA can answer patient questions and complete tasks automatically 24/7.…

inforgraphic 6 ways ai searches better

6 Ways Artificial Intelligence Searches Better

1) AI Searches All Repositories AI-powered search indexes any repository of information. AI opens the current narrow scope of search, so end users are presented with the most relevant information not matter where it rests. 2) Ingests Documents With the power of AI, business can speed up digital transformation by simply ingesting documents. Any ingested…

search bar connected to other repositories

3 Ways You are Driving People Away from Your Online Community

There is no question that online communities are steadily growing year after year. According to Global Web Index, in the last 3 years online community users have grown at least 4% (1). Although growth is consistent, that does not mean people are hanging around. About 27% of posts go unanswered leaving a large group of…

college student on computer

How a Virtual Assistant for Higher Education makes an Impact on Students

This Virtual Assistant enhances an online learning management system for thousands of students. The platform is meant to teach skills in Networking, Programming, Cybersecurity and IoT. In the United States, over 7,500 institutions, 3,200 instructors and 135,000 students utilize the platform to date. The Virtual Assistant is solving issues for about 50% of students trying to…