Michael Kuznar, expert in the gas and electricity industry, formerly the president of a retail services company in the Spark Energy family of companies, joins NOHOLD as an Advisor. Established in 1999, NOHOLD develops AI Assistants for organizations looking to augment their ecosystems with Artificial Intelligence (AI). Our solution makes AI integration scalable. NOHOLD believes…
NOHOLD’s Advisor, Ralph Menzano, wrote an article to discuss strategies implemented that led to airports successfully navigating the pandemic. This is all in an effort to provide public sector entities with actionable ideas to improve and grow. In this article he answers the following: “How were airport economic models able to flex during the pandemic?…
AI Powered Self-Service Solutions for Civilians and Employees. NOHOLD builds AI Assistants for government agencies that wish to leverage the power of Conversational AI to support citizens. The flexibility of our platform, SICURA®, means AI Assistants can be built for different departments and like a web, connect together. This creates an expert concierge for citizens…
Ralph Menzano, Expert in the Government and Transportation Sectors and Former Oracle and KPMG Executive Joins noHold’s Board of Advisors noHold, established in 1999, produces AI Assistants for organizations looking to augment their ecosystems with Artificial Intelligence (AI). Incorporating AI Assistants in consumer and employee experiences is increasingly expected. To help organizations meet this expectation,…
Chat GPT, the generative AI platform, is wildly popular for its extraordinary ability to understand and produce accurate text to prompts from an end user. With its release, companies are leveraging ChatGPT to create conversational AI bots for business. You may have seen powered by GPT, ChatGPT integration or GPT AI surge through the marketplace…
In one week after deploying an Intelligent Virtual Assistant, powered by Conversational AI, our customer was able to handle 46.48% of its calls automatically. The Challenge Prior to noHold engagement, our customer’s call center was receiving more than 2.3M calls per month. The customer was using an intelligent IVR and through it, was able to…
Artificial Intelligence (AI) was once science fiction. It is now a reality. AI is becoming a part of everyday life. Maybe not in the humanoid fashion typically depicted in films, but through our devices and experiences. The customer experience is no exception. Retailers are adopting different implementations of AI to improve the in store shopping…
A story about Conversational AI’s impact on the consumer shopping experience. Donna goes to her favorite retailer to buy a new refrigerator. Donna finds a fridge but has questions. She scans a QR code to invoke an AI-based Virtual Assistant. The Virtual Assistant opens knowing what product Donna is interested in. She asks the Virtual…
Today brands are faced with two main challenges: unassisted sales at the store and capturing in-store customer behavior metrics. The experience has shifted, shoppers expect to be able to access product information on their own terms and at any time. SalesAdvisor is your customers’ digital shopping guide. It is a Virtual Assistant (VA) designed to…
Imagine you’re a parent in a store, on the lookout for a new and exciting learning experience for your child. You want something that will be fun and engaging, while also building creative and academic skills. It can be difficult to tell from the many boxes lining the shelves what might spark your child’s imagination.…
