ai robot working in an office

How Employees Utilize AI in the Office

Review some of the ways employees at NOHOLD harness the power of AI to help them be more productive and deliver an enhanced client experience.

Vice President of Professional Services – Andrea Sahli

The NOHOLD AI Assistant helps me understand common topics that users ask about.  I can ask the AI Assistant what are the 10 most common topics people ask about and for examples of each. This is especially useful for understanding common user questions in languages I don’t speak (like Arabic and Turkish).

Vice President of Strategic Partnerships – Sarah Ramoz

Hi, I’m Sarah and I use NOHOLD’s AI Assistant to train and support sales reps as well as our partners! AI as a sales companion or partner resource reduces research time, shortens the path to increased revenue, and is a competitive differentiator.

Account Manager – Toni Callahan

I’m Toni Callahan, and I’m an Account Manager at NOHOLD. I use our AI RFP Advisor to automate 80% of the RFP response process, enabling our team to submit more responses each month and creating additional opportunities for revenue growth. Before using RFP Advisor, completing a single RFP could take weeks and involve multiple team members. Now, I can automate most of the process, eliminating the need to repeatedly track down the same details for every response. I used to avoid RFPs because they were so labor-intensive and detracted from my other sales activities, but now they are a manageable part of my sales cycle.

I also utilize Sales Assist to respond to prospects more quickly and with greater accuracy. It helps me strategize how to present our offerings based on their pain points and our previous discussions. If a prospect asks a technical question, I no longer need to reach out to our team for an answer; I can simply ask the AI Assistant and receive an instant response.

Art Director – Stephany Ventura

The NOHOLD AI Assistant has made creating content 90% faster. I use the AI Assistant to help write blog posts, create datasheet content and improve the NOHOLD website. NOHOLD AI amplifies the amount of marketing material we are able to produce; therefore, increasing the chances of discovering leads.    

Senior Knowledge Portal Specialist – Tom Newby

I use NOHOLD’s AI Assistant to help my customers quickly provide the clearest and most conversational sounding answers to their questions in a variety of languages.

Final Thoughts

AI’s flexibility and adaptability make it easy to leverage across multiple roles in a company. And although NOHOLD created an AI Assistant to facilitate lead generation and customer support online, employees are able to adopt its knowledge to help improve efficiency, so we can do more with less.

How do you think you could leverage AI in your business role? Send us a message and let us know.