Chat GPT, the generative AI platform, is wildly popular for its extraordinary ability to understand and produce accurate text to prompts from an end user. With its release, companies are leveraging ChatGPT to create conversational AI bots for business. You may have seen powered by GPT, ChatGPT integration or GPT AI surge through the marketplace like wildfire. In such a short amount of time, the Large Language Model has spread within the conversational AI space. So fast that we haven’t had a moment to consider any downside to the revolutionary technology.
The government of Italy banned ChatGPT, for now. On March 20th, regulators discovered a data breach. After ChatGPT displayed private information and payment details, Italy has decided to put a pause on the generative AI platform (NY Times). Italy may be the first in a trend to consider if Large Language Models are truly ready to be used so openly.
What is Generative AI?
Generative AI is an system trained on large volumes of text in order to generate new content. The system creates the answer ex-novo. The AI will generate a different answer at any given time for similar questions. ChatGPT uses generative AI. Generative AI, in the context of NLP (Natural Language Processing), has a place in business as it can create unique content, but not without being vetted by a human. This technology may not be ideal if you are attempting to use it as an AI Assistant (support application) due to its lack of compliance and consistency.
What is Deterministic AI?
Deterministic AI uses an algorithm that, given a particular input, will always produce the same output. The output is extracted from existing content. Deterministic AI will provide a consistent response as long as questions are semantically similar. This type of conversational AI is ideal if you have large volumes of content already approved and want to leverage that content to assistant end users with specific issues consistently
Benefits of Deterministic AI
These are important differentiators that make Deterministic AI the lead runner for business applications.
- Compliance and privacy for heavily regulated industries
- Consistent responses
- Guide end users through a step-by-step process
- Edit content without retraining the entire system
- Predictable outcomes
- Explain why the expert system produced a specific answer
Generative AI, in the context of NLP, has a place in business as it can create unique content for marketing or blogs. From a question-and-answer perspective, deterministic is the way to go. Deterministic AI provides the consistency and control that is necessary to navigate compliance for modern business.
References:
NY Times | ChatGPT is Banned in Italy Over Privacy Concerns | Adam Satariano @satariano | https://www.nytimes.com/2023/03/31/technology/chatgpt-italy-ban.html#:~:text=Italy%20is%20the%20first%20government,developers%20of%20cutting%2Dedge%20A.I.