Virtual Assistants can capture important insights about your prospective customers’ most asked questions, what they are interested in, and where they drop off in the process. Maybe simply understanding your audience and responding in natural language could turn a browser into a buyer. For example, the average person might say, “I’m a student living in an apartment with 4 devices that need to connect to the internet” vs. “I need a router with high-gain 2.4 GHz and 5 GHz antenna, that is compatible with 802.11 a/b/g/n/gc devices.” Or perhaps offering a promotion at the right time could sway your prospective buyer. Virtual Assistants are Sales Advisors capable of interacting like your best employee, armed with knowledge about products, promotions, and the information you provide. Virtual Assistants provide you with a snapshot of what is going through a shoppers mind at the point of purchase. Do you know where and why people drop off before purchasing your products?
