ST. LOUIS, MO and MILPITAS, CA (March 3, 2022) Murphy & Company today announced their digital banking user guides have been certified for use with the SICURA Virtual Assistant from noHold. With this certification, any digital banking user guide produced by Murphy & Company can quickly and easily serve double duty as content for any customer engaging with their financial institution through the SICURA Virtual Assistant.
“Virtual Assistants are great tools, but up until now, they have been hard to populate with lots of information with just a few keystrokes,” said Paul A. Murphy, President of Murphy & Company. “When we saw the patented content ingestion tools for SICURA, we were blown away with how easy it was to take an entire 80- or 100-page digital banking user guide and load all of that content into a Virtual Assistant.”
“We are big believers in building content that can easily be read by consumers and computers,” said Diego Ventura, Founder and CEO of noHold. “We have spent years perfecting our patented tools for ingesting content so that when we find content produced in an equally AI-friendly format, it literally takes minutes to populate the Virtual Assistant.”
Once uploaded into the Virtual Assistant, content can be accessed through several devices including a web-based chat window, allied content tools and even Google Voice.
“Despite how intuitive digital banking has become, consumers and businesses still have questions, and we are thrilled to offer one more tool to help the end user,” Murphy added.
About Murphy & Company
Murphy & Company is a FinTech focused marketing firm based in St. Louis, MO. We have helped hundreds of financial institutions achieve their digital banking goals. Our world-class creative content is supported by 25 years of direct work experience and front-line knowledge, which helps drive greater enrollments and digital banking usage.
About noHold
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions – real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interactions. noHold customers include Cisco, Computershare, ARRIS, financial institutions and a host of industry leaders. More information can be found at nohold.com
For more information, contact Murphy & Company or noHold.
Murphy & Company
Jan Boergadine
636-394-2116
jan@mcopany.com
noHold, Inc.
Sarah Ramoz
669-250-6657
sramoz@nohold.com