Digitalization of medical questionnaires is becoming a more common practice. It means patients no longer have to sit in the waiting room and fill out personal information about their medical history 15 minutes before their appointment. Although this has its obvious benefits, with Artificial Intelligence (AI) this process can be enhanced further.
Utilizing a Virtual Health Assistant (VHA) to guide the patient through these questions can greatly improve the experience. Here are some things to consider:
- The VHA is designed for mobile interactions. So, if someone forgets to fill out their information simply have them scan a QR code available in the office.
- The VHA can connect to your EHR or EMR system, so all the information collected can be transferred immediately to your patient’s file.
- While filling out private information the VHA can discreetly answer patients’ questions, so no need to interrupt staff or ask uncomfortable questions out loud.
- APIs allow for the VHA to be available on multiple channels at once, while connecting to multiple systems
- The VHA is HIPAA compliant and secure
Would you improve your patient’s experience with AI?