This is how AI-based Virtual Assistants can enhance your partner and reseller relationships
AI-based Virtual Assistants mean smarter self-service not only for your customers, but for your entire audience; this includes value-added resellers and partners. Virtual Assistants can be built once, often in a matter of minutes and then deployed across channels. Here are some benefits of including a Virtual Assistant in your partner package:
- You are providing partners with a resource to help customers when staff is not available. Virtual Assistants are available 24x7x365.
- You can capture the voice of your audience and share the important partner specific metrics related to every customer experience based on interactions
- Virtual Assistants can be leveraged as a training tool, and they can also be accessed by staff to help them during each conversation
- They provide consistent and approved brand information
- They are interactive and diagnostic. Spreadsheets or Word docs with product details take time to search through and are typically written with technical jargon.
How do you differentiate your brand from the rest when dealing with partners? How can you be sure that reps on the sales floor know and suggest your products?