This Virtual Assistant enhances an online learning management system for thousands of students. The platform is meant to teach skills in Networking, Programming, Cybersecurity and IoT. In the United States, over 7,500 institutions, 3,200 instructors and 135,000 students utilize the platform to date. The Virtual Assistant is solving issues for about 50% of students trying to contact the Call Center for help.
Getting the Most Out of a Virtual Assistant
- Enrollment Assistance: Guide students step by step through the enrollment process.
- Technical Support: Help faculty manage classroom equipment.
- Capture Interactions: Make impactful changes using analytics from the Virtual Assistant.
- Quick Updates: Instantly update the Virtual Assistant with any changes to course logistics.
- Launch from Anywhere: Place links to the Virtual Assistant on Web properties and QR codes around campus.
- Easy Compliance: We have a team of professionals to ensure compliance is met.
3 out of 4 students would find a Virtual Assistant helpful for navigating processes and procedures at a educational institution.
Features
- Customizable Branding
- Capture Metrics Reporting
- Knowledge Gaps and Identifying top issues weekly/ monthly
- Embed Multimedia
- Leverage Existing Knowledge
- Multilingual
- Share Announcements
- Cloud Based
- Secure and Compliant
- Social Sharing
- No code Maintenance
It takes about 6 weeks to implement a customized Virtual Assistant for your school.
Transform the student experience at your educational institution.