“The team at noHold have a bold vision to make our everyday lives a little easier…we all certainly need that! Their technology is already in use to help improve your interactions with your Bank and Healthcare Providers and next up is to improve your shopping experience. Never again will you need to wander around a store in search of an item or an associate…saving you time, reducing your anxiety and improving your selections. Excited to see Diego Ventura and the team realize their vision and make our lives easier!”

“The Virtual Assistant allows us to listen to the voice of the customer. It allowed us to answer the top questions, reducing the need for customers to call in. It made my job easier by providing reports that helped us to improve customer interactions over time.”

“We are not as nimble as private industry, so bots (AI Assistants) actually enable that nimbleness … We are really appreciative of some of the value that this virtual workforce is bringing to us.”

“We found the Virtual Assistant very effective in helping us to gauge interaction volumes and understand the most common questions and issues faced by our users. It played a valuable role in helping us to further understand our audience and structure the help tool more effectively.”

“One of my goals is to guide my patients using the most innovative technology. The Virtual Assistant allows us to reach more patients by automating our new and returning patient onboarding process. Tasks that were repetitive, and time-consuming for my staff are now gone! This gives my staff time to work on things that are more important: guiding patients during their fertility treatments.”

“The flexibility of SICURA helped us with our own support initiatives and added another dimension into our online support ecosystem.”

“Diego and his team — obviously, their technology is extremely flexible. We’re in this modernization, transformation mindset, and on a journey to modernize the DMV, with very specific milestones and plans and KPIs…It’s just very fast and agile technology. I think that’s what makes it easy to work with for us. That’s what’s kind of helped us give it a lot of different opportunities to help customers, and probably opportunities to really shine. There’s not a lot of a huge investment of time and long cycle times. It’s just very purposeful in solving the problems we’re trying to solve.”

“Utilizing the NOHOLD’s chatbot and Virtual Assistant has lightened the load on our support team, enabling them to concentrate on more intricate support cases. The data from both channels has facilitated enhancements to our onboarding process and addressed challenges that weren’t apparent through email and phone channels. Their technology has provided our respondents with an alternative to pose questions they felt uneasy asking via traditional support channels.”

“Choosing NOHOLD for our customer support needs was a decision driven by the remarkable capabilities of their SICURA® AI platform. Its strength and flexibility stood out, seamlessly integrating into our system and adapting to our specific requirements. Within just three months of implementation, the AI Assistant impressively managed to automatically handle 35% to 45% of support contacts, significantly streamlining our operations and boosting customer satisfaction. Equally important was the prompt and professional service provided by the Nohold team, ensuring a smooth and efficient partnership. Overall, NOHOLD has not only enhanced our support efficiency but also elevated our customer service experience, making it a highly valuable partnership.”

“The use of noHold technology for both sales and support has resulted in a cleaner, enhanced customer journey and is a revenue generator. We are pleased with the Customer Satisfaction rating the virtual assistant sustains.”

Discussing noHold’s patented technology: “Bots don’t have to be our best friends, but it seems bots will at least be that one know-it-all friend…”

About noHold’s patented technology: “The future of bots is sitting in thousands of documents folders, waiting to be born.”

Discussing noHold’s Integration with Alexa: “People looking for an easier path to integrating with Amazon’s Alexa virtual assistant have good news on the horizon.”